Customer Help

Frequently Asked Questions

Quick answers about Sweetest Dreams product details, shipping, packaging, payment setup, and customer service.

Honeycombs honey in a small hexagon jar

FAQ

Helpful details before you order.

01 Are the product details final?

Final product names, prices, weights, dimensions, ingredients, allergens, nutrition facts, stock, and images must be confirmed before launch.

02 How is shipping calculated?

Shipping is calculated at checkout using the delivery address entered by the customer after the approved USPS live-rate extension is installed and configured.

03 What is the Safe Packaging Fee?

A Safe Packaging Fee is added as a separate WooCommerce fee line for eligible physical-product orders when enabled by the store administrator.

04 Which payment methods are available?

Available payment methods appear at checkout after the administrator configures the approved card, wallet, PayPal, and Zelle settings.

05 How can I contact customer service?

Call (650) 332-2229 or email honeywith@sweetestdreamsllc.com.